PRACTICE OPERATIONS MANAGER-SCHOOL BASE HEALTH CENTERS
– Harlem Children’s Zone #2, New York, NY, US
– High School of Fashion Industries School-Based Health Center, New York, NY, US
– ICC at GW Elementary, Kingston, NY, US
– P.S. 57 James Weldon Johnson School-Based Health Center, New York, NY, US
– Washington Irving Campus School-Based Health Center, New York, NY, US
Worker Category :Full Time
Location: New York City
Department: Family Practice
Under the direct supervision of the AVP for Practice Administration. Is cognizant of, and insures that all operations are consistent with objectives, philosophy, standards and policies of Institute for Family Health.
•Ensures consistent performance adherence to all applicable policies and procedures
•Oversee financial management surrounding productivity, efficiency and projections with focus on improved quality
•Provides ongoing partnership management between the IFH SBHC program, school administration and other community based organizations that serve the population.
•Will perform systems audits and develop plans of correction through PDSA cycles for operating systems related to: access, patient and staff communications/engagement, posting, collecting, and securing payments, patient and staff satisfaction, and financial viability of the site(s).
•Actively participate in the recruitment activities for site operation support staff.
•Prepare timely reports on all marketing and outreach efforts..
•Participates in ongoing education offered either internally or externally to continually improve personal performance
•Will act as a liaison between Institute practice sites and Institute departments, external community partners, as well as Institute Senior Management.
•Ensures IFH and SBHC program compliance with NYS DOH and NYC DOH Office of School Health guidelines.
•Master’s Degree Required or 5 years internal supervisory experience
Experiences and/or Skills Required:
•Minimum of (5) years of supervisory experience in a comparable healthcare setting. Proficiency with computers including Microsoft and Windows Applications. Knowledge of JCAHO and Article 28 Regulatory Regulations
•Experience hiring, evaluating, and disciplining staff
•Decision making and problem solving
“The Institute for Family Health is a not-for-profit, Federally Qualified Health Center network (FQHC) with locations in New York City and the Mid-Hudson Valley region of New York State. The Institute’s mission is to provide high quality primary care, behavioral health and dental care to medically underserved communities, and to train health care professionals to care for vulnerable populations. Established in 1983, the Institute is now one of the largest FQHCs in New York. With our state-of-the-art electronic health record and award-winning staff, we are always innovating to help our patients and the communities we serve stay healthy. Join us – we look forward to meeting you. For more information, visit www.institute.org. ”
Equal Employment Opportunity/Affirmative Action:
The Institute is an equal opportunity employer adhering to a policy of non-discrimination in accordance with Federal, State, City and local laws. Employment opportunities are made available to all individuals based on experience, educational requirements, skills, aptitude and references. Employment opportunities and decisions are not based on race, creed, color, national origin, gender, age, handicap, disability, marital status, sexual orientation, parenthood, gender identity, affectional preference, gender expression, citizenship status, or status as Vietnam era or special disabled veteran, or any other classification protected by law.